This privacy policy is designed to address concerns about the use of Personally Identifiable Information (PII) online. PII, as defined by Hong Kong privacy law and information security, refers to information that can be used alone or in combination with other information to identify, contact, locate, or contextualize an individual.
Please carefully read our privacy policy to understand how we collect, use, protect, and handle your Personally Identifiable Information in accordance with our website.
What information do we collect from visitors to our blog, website, or app?
When you register or place an order on our site, we may ask for your name, mailing address, phone number, or other details to enhance your experience.
When do we collect information?
We collect information when you register on our site, place an order, subscribe to a newsletter, or provide information on our site.
How do we use your information?
We may use the information we collect to:
• Personalize your experience and provide content and product offerings that match your interests.
• Improve our website to better serve you.
• Respond to your customer service requests.
• Process your transactions quickly.
• Send emails regarding your order or other products and services.
How do we protect visitor information?
Your personal information is securely stored and accessible only to authorized personnel who are obligated to maintain confidentiality. Additionally, sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology. We employ various security measures to safeguard your personal information when you place an order, submit information, or access your account. All transactions are processed through a gateway provider and are not stored on our servers.
Do we use cookies?
Yes, we use cookies to improve your experience on our site. Cookies are small files that are transferred to your computer’s hard drive through your web browser. They help us remember and process items in your shopping cart, understand your preferences, and compile aggregate data about site traffic and interaction to enhance your experience.
We use cookies to:
• Remember and process items in the shopping cart.
• Save user preferences for future visits.
• Track advertisements.
You can choose to be notified each time a cookie is sent or disable them entirely through your browser settings. However, disabling cookies may affect certain features and services on our site.
Third Party Disclosure
We do not sell, trade, or transfer personally identifiable information to outside parties unless we provide advance notice. This excludes website hosting partners and other parties involved in operating our website, conducting our business, or servicing you, as long as they agree to keep the information confidential. We may also release information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.
Third party links
We do not offer third party products or services on our website.
According to CalOPPA, the following applies:
• Users can visit our site anonymously.
• Users will be notified of any privacy policy changes on our Privacy Policy Page.
• Users can change their personal information by chatting with us or sending us a ticket.
How does our site handle do not track signals?
We respect do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is active.
Does our site allow third party behavioral tracking?
We do not allow third party behavioral tracking.
Fair Information Practices
The Fair Information Practices Principles are the foundation of privacy law in the United States and have influenced data protection laws globally. Complying with these principles is crucial to protecting personal information.
In the event of a data breach, we will notify users via email within 7 business days. We also support the individual redress principle, which allows individuals to enforce their rights against data collectors and processors who violate the law. This principle ensures that individuals have recourse through courts or government agencies to investigate and prosecute non-compliance by data processors.
We collect your email address to:
• Send information, respond to inquiries, and fulfill requests.
• Process orders and provide updates related to orders.
• Send additional information related to your product and/or service.
• Market to our mailing list or continue sending emails after the original transaction.
To comply with CAN-SPAM, we:
• Do not use false or misleading subjects or email addresses.
• Clearly identify messages as advertisements.
• Include our business or site headquarters’ physical address.
• Monitor third-party email marketing services for compliance.
• Honor opt-out/unsubscribe requests promptly.
• Provide an unsubscribe link at the bottom of each email.
If you wish to unsubscribe from future emails, follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.
Contacting Us
If you have any questions about this privacy policy, please contact us at info@homepeptide.com.
These Terms and Conditions are governed by the laws of the United States.
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